6 Reasons Your Business Should Switch to VoIP in the UK

Voice over Internet Protocol (VoIP) is one of the newest kids on the block in the business voice and multimedia communication space. The tech allows you to make phone calls and send information over the internet, marking a significant departure from the old-school landlines telephones. If you’re still skeptical about jumping ship, this article will show you exactly what you are missing.

Keep reading to find out why we believe that every business in the UK should switch to VoIP today!

Inexpensive installation and maintenance

One of the key benefits of VoIP technology is that there is minimal cost incurred in infrastructure and hardware installation as nearly everything is cloud-based. Unlike traditional phone systems where you need to spend big on servers, handsets, wiring, and installation fees, VoIP’s biggest expense is perhaps the cost of acquiring the handsets.

You will also need a reliable phone software system like RingCentral or Aircall, but these won’t cost you as much, and you can even start with their trials before committing your money. Maintenance is also minimal as there are fewer breakdowns and parts replacements to think about.

High flexibility and convenience

Unpredictability in business is one of the main challenges most entrepreneurs have to grapple with at all times. For example, it’s impossible to know the exact number of phone calls you will need to make in a year, and this could prove to be a challenge when setting your budget. The good news is with VoIP system is you can easily upscale or downscale to align with the increase or decrease in business or the number of employees and clients.

What’s more, placing or accepting VoIP calls isn’t limited by time or location. Whether you are running errands out of town or attending a meeting elsewhere, you’ll still be able to communicate with your employees or colleagues anytime, anywhere. And the best part? There are no extra charges for this!

BT switch-off plans

British Telecommunications, BT is planning to switch off all their phone lines and transfer its clients to VoIP by 2025. So if you’re still using traditional telephony, you have until then to make the adjustments.

But why wait until the last minute yet you can make the switch now when the prices are still considerably low? Besides, you will avoid the inconveniences that characterise last-minute rushes if you do it earlier than other businesses.


There’s no denying that change is inevitable. When running your business, you might have to downsize or expand your team depending on how balanced (or not) your books are and market forces.

So, when this happens, will you need to build an entirely new phone system to keep up with the changes? Well, if you’re using the traditional phone lines, this will likely be inevitable, unfortunately. But when on VoIP, you can quickly add or remove phone lines to match the number of employees.

And that’s not even all! If your business deals with seasonal products, you can purchase additional phone capacity during those busy weeks or months and drop the extra lines when normalcy resumes during the off-peak season. This way, you spend only on what you need.

Constant software updates

Unlike the traditional phone systems where you’re required to finance the cost of maintaining the hardware, that responsibility lies on your provider when using the VoIP systems. What’s more, installing any new updates and features is quicker and faster, and the best part is you’ll rarely need to spend anything.

These regular updates also mean you won’t have to worry about missing a crucial opportunity to transform your business or using outdated technology that poses threats to your business.

Compatibility with multiple devices

You don’t have to be in the office to make VoIP calls using your desktop; all you have to do is download the mobile-friendly VoIP app and reach your employees and clients from anywhere. This will come in handy especially when travelling out of the country, to enable you stay in touch with your team. The same applies to the employees who are now working remotely for purposes of social distancing. VoIP can help them to communicate seamlessly and go about their duties.


VoIP is an incredible tool that every UK business should embrace to enhance communication. Think about the convenience and the cost savings you’ll be reaping annually by adopting this technology. To get started, look for a reputed VoIP company in your area, have access to a stable internet connection, and get the right tools and phone system.

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