Do you have created any product or providing any services that accepting huge support issues from your customers? Do you need a stable & handy solution for managing customer supports? Do not worry, we are going to present you some of the best WordPress Knowledge Base themes which can be perfectly used for help desk, support center, ticketing system, & wiki purposes.
Building an online customer support system can cost you thousands of dollars & need technical knowledge, otherwise you can’t run these types of websites. On the other hand WordPress is not only cheap also is very handy.
Without knowing any coding knowledge you will be able to manage a completely dynamic website using WordPress as your content management system.
Benefits of using Knowledge base WordPress themes
These themes built with especially online support, helpdesk & knowledge base in mind. So naturally all of the features that you need for your support system has already integrated into these themes. Not only that, bbPress plugin integrated with some theme which is a most popular WordPress forum plugin. By using these extension you can implement a complete forum system into your wiki base site where your users & customers can submit questions/answer.
There are not too much knowledge base themes available on the market. We tried to bring most of them & also described theme features. So you can easily choose your desire one from below collection.
Hope you liked this collection. Please feel free to let us know which one suits you best or if you have used any one already or your experience, thoughts etc in the comment section below.
Helper – Knowledge Base and Quick Support WordPress Theme
Helper is a perfect theme for any kind of product developer & designer who want to build a site for providing product docs & details. This theme has fresh & clean design. Some custom post types including for handling knowledge base posts. The advance live search functionality helps your users to find a topic easily. The most powerful & well-known front-end & back-end page builder plugin included for free which is Visual Composer worth $33. So you can manage your layouts with ease.
Theme options created using the popular options framework Redux which gives very handy UI for managing theme options like theme color, layouts, fonts, logo/favicon uploader & lots more. Helper has 2 pre-made custom page templates, one for archive page & second for full-width template. 9+ useful custom widgets available for adding extra features into your website such as advance live search, Author list, latest post, sticky posts, tabs, video, twitter, adds etc.
Some most usable shortcode elements were packed with this knowledge base theme, so you can put various elements into any posts & pages for example tabs, buttons, columns, toggle, message box & lots more. Xml demo content available with Helper which means that you can install the demo data by importing the xml file & later can edit according to your needs. Helper comes with responsive layouts, has retina ready display.
Sentric – Support Forum & WordPress Knowledge Base Theme
Sentric especially designed & developed for support focus websites. If you are creating any kind of products which needs a support forum for providing customer supports then choosing Sentric will be a perfect decision for you. Sentric is fully responsive & has clean minimalist design.
You are not only limited with knowledge base posts also you can integrate complete forum functionality that powered by bbPress. As a WordPress knowledge base theme Sentric designed multiple page layouts for knowledge base posts such as 3 column, 2 column & 1 column. Not only that, this theme has also blog section where you gonna find multiple style blog listing page as well such as full-width, grid, small thumbnail & standard.
Fantastically designed a FAQ page also available for listing questions & answers in accordion mode. You can create contact pages with Google map which lets your users to communicate with you easily directly from your website. The footer section is fully widget ready, you can put 4 different widgets there. Login form integrated which comes up with smooth sliding effect when the Login option will be clicked.
DeskPress – Effortless Knowledge Base Support Theme
This is another great helpdesk support theme for WordPress. You will be able to build a powerful & advance support desk over online for providing customer supports without having any coding knowledge by using DeskPress theme.
It is integrated with advance live search functionality which not only allows your users to search knowledge base information’s also they can search faqs, forums & as well as blogs.
DeskPress fully integrated with bbPress plugin which is a forum extension that especially made for WordPress powered sites. This theme comes with almost every options that a support desk need like private reply to send messages privately, only paid members can create topics, topic status (pending, approved, suspended etc), staff assignment means you can assign any topic to your any member & lots more.
DeskPress comes with 500+ Google fonts, 400+ retina ready font-awesome icons, off-canvas sidebar, social button integration, seo optimized, contact form 7, mailchimp integration & much much more.
Altera – Knowledge & Support Desk WordPress Theme
Choosing Altera for your support center website can be your right decision as it has every support related features that you definitely need while going to build a knowledge base site. Altera gives you 3 different major features such as helpdesk forum, knowledge base & blog posts.
The most popular bbPress extension integrated which allows you to integrate customer support section where you will be able to manage every questions easily. All of the question can be displayed with status tag such as resolved, pending, new, suspend etc. Even you can assign any particular topic to a particular staff for moderation.
By using the knowledge base functionality you can provide all of your product or services details such a modern way. In the homepage template you can present your knowledge base categories nicely. When users click on any category the topics will come-up in accordion mode which looks very unique & handy.
Blog section is available with all of the post formats such as video, audio, standard, quote, link etc with multiple layouts like left-sidebar, right-sidebar & full-width. You can create contact pages with Google map for making a communication system with your customers.
HelpGuru – Best Knowledge Base WordPress Theme
If you do not like to pay monthly fees for managing 3rd parties support desk system then here is the solution for you. Why you need to build a support system over online? For your products? Or services? Or what? No matter, go with HelpGuru which is designed & developed support center in mind. You will find built-in forum system for providing customer supports with ease. The FAQ page allow you to display answers & questions in accordion style.
In the knowledge base page your all topics I mean docs can be displayed beautifully. Your customers can go through each doc for getting more knowledge about your products or services. The live search functionality made this feature more awesome. Users can easily find-out appropriate subjects by searching.
QAEngine – Powerful Question and Answer WordPress Theme
This is a full-width WordPress helpdesk theme which can be perfectly used for creating online support center. QAEngine is completely responsive means that your website will be optimized automatically in any kind of devices. Users can easily filter topics by category. They will also have live search where topics can be displayed while writing into the search field.
Your all users can be displayed nicely where their questions, answers ratings will be showed in numeric value. This theme comes with blog section where you can publish regular articles. Beautifully integrated modal window integrated for login/register/ ask-question pages.
Flatbase – Responsive Knowledge Base & FAQ Theme
Flatbase is a perfect theme for online supports & helpdesk related websites. It especially built for that. Your customers can ask questions in various topics related to your products & services. You can assign any topic to your any selected member for moderation. All the topics comes along with a status level like resolved, new, pending & lots more.
The knowledge base details page you can display how many people read this already. Not only that custom like, threaded comments, author bio, related articles etc features also included. Live search features integrated for making the search experience more efficient. Flatbase has 2 different blog page layouts such as standard & masonry. The entire layouts are responsive.
TechDesk – Knowledge Base/FAQ Theme
It’s another great knowledge base WordPress helpdesk theme which through you can build an online customer support & FAQ system. This theme was built with Bootstrap framework & comes with lots of fantastic features. TechDesk has 10+ custom widgets, has post formats for blog section, beautiful accordion FAQ page, flat design & lots more.
TechDesk built with powerful SMOF theme option framework which means you gonna have advance theme option panel where you will be able to edit/change every options that TechDesk supports. It’s fully responsive. In any kind of devices your site will look beautiful like iPhone, Android phones, smartphones, tablets, desktops & laptops.
Knowledge Base – Premium WordPress Wiki Theme
With over 3 different home layouts comes with this WordPress knowledge base theme. Its looks clean, modern & elegant. Ajax based live search feature available for finding appropriate docs. This theme has 4 different color schemes to choose from. Custom FAQ template included for question & answer. Multiple style page layouts available like left sidebar, right sidebar & full-width. Extensive theme option integrated for managing theme settings.
Base – Best Knowledge Base / Wiki / FAQ Theme for WordPress
Base is built with html5 & css3 technology, not only that it has fully responsive design. It has flexible theme option panel where you can change theme settings easily like colors, layouts, typography etc. Lots of custom widgets included for adding useful features in the widget areas such as flickr, twitter feed, social counter, subscribe newsletter, sticky widget etc. Multiple layouts available for home page template & footer section.
KnowHow – Perfect WordPress Theme for support desk
KnowHow is a fantastic WordPress helpdesk theme which can be used for providing supports for any kind of products or services over online. Accordion FAQ page included for showcasing pre-made questions & answers.
All of the basic elements included as shortcodes such as accordions, buttons, columns, tabs, toggle etc. So you can put those in any posts & pages. Ajax based live search feature integrated. This feature will help your users find their desire topic very easily.
Knowledge Press – Support and FAQ WordPress Theme
If you are looking for a modern WordPress knowledge base & support center theme then KnowledgePress is for you. It has great looks, fully clean & fresh. In the landing page I mean home page you can display support related or your company related attractive image with a title & short description along with ajax live search feature.
Various contents blocks available for displaying in the homepage template. You can showcase your services, your featured articles, video section, team members with social profiles & designation & lots more. Knowledge base template comes in multiple style. So you can display your topics nicely with that.
This theme pre-packed with visual composer which is a premium drag & drop page builder plugin. It will lets you create your pages on-fly. Not only that you can also edit your contents from front-end.
Isn’t it great? A $15 worthy premium accordion plugin included for creating FAQ page. Most popular bbPress forum extension fantastically integrated with this theme. It means that you can provide supports to your customers very easily.
iKnowledge – Slick Knowledge Base / Wiki WordPress Theme
Custom made theme option panel comes with this wiki & support base theme where you will be able to setting up your entire site. You can change your logo, colors, layouts etc from there. iKnowledge has unlimited color schemes, has fully responsive design, custom page templates such as archive page & faq page, 9+ custom widgets available like sticky posts, recent posts, social widgets etc.
Lots of shortcode elements are pre-packed for putting various types of contents into posts/pages. iKnowledge is completely translatable. Contact form 7 plugin included for creating various types of forms.
Ticketrama – Helpdesk/ Ticket/ Support Theme
Ticketrama is a help desk WordPress theme which lets you create online support system with ease. Key Features: Facebook/Twitter login, submit ticket, responsive design, profile page, may ticket page & lots more.
Support Desk – A Responsive Helpdesk and Knowledge Base Theme
With real time live ajax search Support Desk comes. bbPress included for integrating forum functionality where your customers can ask questions or submit problems. You can solve them by yourself or can assign to your other member for further moderation. This theme has custom post registered for managing knowledge base posts.
Not ended yet, Support Desk included blog section where you can publish regular articles about your products or something else. Some custom widgets packed with this theme like latest post with thumbnail, all the other WordPress default widgets are pre-designed. This theme has responsive design & retina ready display. Your website will look great on any devices including smartphones.
Q-and-A – WordPress Questions and Answers Theme
If you are looking for theme which through your users can submit question & answer then Q-and-A theme will be best for you. It has front-end question & answer submission, front-end question/answer edit, user reputation, custom avatar, Google fonts, responsive layouts, spam protection, voting system built-in & lots more.